Shipping & Returns
Due to the potential for contamination and or potential health considerations of other customers, we can not accept a return on an ingestible, topical, and/or combustible product, whether the package has been opened or not, on any product/products containing a Cannabinoid compound. This can and will, but not be limited to: Tinctures, Gummies, Salves, Creams, Lotions, Capsules, Teas, Coffees, Candies, Complete Hemp Flower, Hemp Pre-rolls, Cannabinoid Cartridges, and/or any other unspecified products. We accept returns for any other item that does not contain a Cannabinoid product, in resell able condition in all original packaging within 30 days of purchase, for a full refund minus all shipping costs. All returns must be authorized first by phone or email. Please contact us at: WELUVHEMP@GMAIL.COM or by phone @ 573-355-8138.
Custom-made and special-order items are not returnable.
We cannot guarantee that a product's color will match exactly what you see on your computer screen, as all screens are different. If you are unsure of how a product will look in real life, we encourage you to contact us for more information before placing your order, WELUVHEMP@GMAIL.COM or by phone @ 573-355-8138.
In the rare event that an item arrives damaged or defective, the customer is responsible for letting us know via phone or email within 24 hours of receipt. The customer is to save all packaging and shipping materials until notified otherwise.
Customers may cancel an order at any point prior to shipment. If an item has already been processed for shipment, cancellation is no longer an option. Unfortunately, we are unable to cancel custom-made and special-order items.
Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.
We will never share or sell your information with any third party. Your name, email, phone and address will be used solely for order-related communication and shipments. We do not store credit card information, which is ran securely to prevent interception by third parties. We use Google Site Stats for tracking sales made through our Google ads. Though none of your personal information is being used or recorded in any way, you may disable this cookie if you wish.